Last updated 2/10/2020
Thank you for visiting the Handcrafter’s Lair website (the “Site”)! Your privacy is very important to us, and we are committed to protecting and safeguarding it. It’s our policy to keep your personal information confidential. Please take a moment to read the following policy to learn how we handle your personal information. Note: Using this website indicates that you accept these terms. If you do not accept the policies as laid out herein, do not use this website.
This Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.
The Handcrafter’s Lair does not collect personal information about individuals who visit our site except when the information is specifically provided on a voluntary basis save for the information gathered through cookies. Information gathered through cookies is strictly used to monitor website traffic and usage which is disseminated for promotional, sales, and educational purposes to better the content of our website for our website’s users.
Information We Collect
The information we receive depends on what you do when you visit our website. Handcrafter’s Lair will not collect or retain any information about you personally (that is, your name, address, telephone number, or email address) unless you choose to provide it to us. If you visit our site to read or download information, we collect and store only the following information: the name of the domain from which you access the internet (for example: aol.com, if you are connecting from an America Online account), the date and time you access our site, and the internet address of the website from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our website and to help us make our site more useful to visitors.
We may collect personal information (including name, address, telephone number, email address, credit card information, preferred payment process accounts, etc) when you:
*Place an order from our website
*Return an item or make an exchange
*Inquire about our products and services
*Communicate with customer service
*Become a Handcrafter’s Lair partner
In addition, you may voluntarily provide personal information (such as name, address, email address, and telephone number) to be forwarded to one of our partners for contest qualifications, customer service responses, etc which enables us to better serve you and facilitate communications.
Use of Information
Personal information will not be sold or otherwise transferred to unaffiliated third parties without the approval of the website user at the time of collection. The user will have the opportunity to indicate whether he/she would like to “opt out” of receiving promotional and/or marketing information about other products, services, and offerings from Handcrafter’s Lair and/or any third parties. Further, notwithstanding any “opt out” of promotional information by the user, Handcrafter’s Lair reserves the right to contact a customer or partner regarding payment/order status, changes to partner agreement, and other matters relevant to the underlying service and/or the information collected.
We use the information that is collected about you for a variety of purposes, such as confirming and fulfilling orders, referrals to partners, adding you to our email subscription list, providing your name to a Handcrafter’s Lair in connection with potential interest in Handcrafter’s Lair products or business opportunities. We also use the information in analyzing trends and statistics, enhancing the operation of the website.
For time to time you may voluntarily provide personal information to complete questionnaires or to participate in contests, polls, or personalized assessments. We use this information to improve our products and services. We may also use your personal information to provide you newsletters and other marketing information we think would be of particular interest to you concerning things such as new products, website features, new partners, or new events. But you always have the opportunity to let us know if you do not wish to receive unsolicited promotional materials from us, and we will make every reasonable effort to honor such requests.
We work with affiliated businesses we do not control, such as product and service sellers connected to our website and services. We share customer information related to applicable transactions between customers and those third parties to facilitate success of our services and satisfaction of our customers to the best we are reasonably able.
We may share personal information you provide online with other Handcrafter’s Lair-affiliated entities and or/trusted business partners with whom we collaborate. We may employ third party vendors to perform functions on our behalf. Examples may include delivering packages, fulfilling orders, email administrative functions, processing credit card payments, fulfilling partner payment transactions, and providing customer service. These entities/partners will be under contract to use confidential data only for those purposes for which they are contracted.
Handcrafter’s Lair may disclose personal information to a third party in the event that Handcrafter’s Lair sells all or part of its assets to such third party or merges with or is acquired by the third party.
Except as stated above or when necessary to share your information with Handcrafter’s Lair partners for the purposes of performing services for Handcrafter’s Lair, your personal information (name, address, telephone number, email address, or other applicable information) will not be provided to any third party without your prior consent. We have restricted our partners from using your personal information in any way other than to provide the services or products contracted for by Handcrafter’s Lair.
We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities that may be causing injury to you, to us, to our partners, or to others. At times we may be required by law or legal process to disclose your personal information, and we may also disclose information when we believe the law requires it. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
Users may always “opt out” of further promotional contacts at any time. Also, upon request, Handcrafter’s Lair will take reasonable efforts to delete a user’s personal information from its database. It may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.
If you are visiting the website from outside the United States and provide Handcrafter’s Lair with personal information, please note that your personal information will be transferred, stored, and processed within and outside the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with Handcrafter’s Lair, you are consenting to the transfer of your personal information to facilities located in and possibly outside the United States and other locations selected by Handcrafter’s Lair and to the application of United States law regarding the collection, transfer, and maintenance of your personal information.
It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. However, no data transmission over the internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant complete security. We use a variety of current technologies and processes for protection of data. We limit the information we provide to outside companies and individuals with whom we contract to only what they need to carry out their responsibilities.
Every user of the website is responsible for avoiding unauthorized access to his/her computer, and to keep every email associated with a transaction of any kind current and accessible by the user (although you may be able to use the Handcrafter’s Lair website for transactions using an old email address, you will not receive messages from Handcrafter’s Lair or their partners regarding your orders, inquiries, verifications, or other matters without a currently accessible and valid email address).
By use of the Handcrafter’s Lair website and services you acknowledge that although the internet is often a secure environment sometimes there are interruptions in service or events that are beyond our control, and Handcrafter’s Lair shall not be responsible for any data lost or loss of access to third party services while transmitting or receiving information on the internet.
Third Party Websites
This Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or to other websites not controlled by Handcrafter’s Lair. These hyperlinked websites may contain privacy provisions that are different from those provided herein. Handcrafter’s Lair is not responsible for the collection, use, or disclosure of information collected through these websites or links, and we expressly disclaim any and all liability related to such collection, use, or disclosure.
Protection of Children’s Privacy
The Site is a general audience website that is not specifically designed for nor exclusionary to children. If you are under 18, you may use the Site only with involvement/permission of a parent or guardian. We abide by the requirements of the Children’s Online Privacy Protection Act (COPPA) and other relevant laws. We do not knowingly collect, use, or disseminate any personally identifiable information from children under the age of 13 without direct parental or guardian involvement. If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site without verifiable parental permission, we will delete such information from our records excepting information permitted by the applicable parent or legal guardian. At no time will any such information be used without direct parental or legal guardian permission and oversite.
Special note for residents of California:
Your California Privacy Rights
Under California Civil Code 1798.83, we are required to disclose to consumers the following information upon written request: (1) the categories of personal information that we have disclosed to third parties within the prior year, if that information was subsequently used for marketing purposes; and (2) the names and addresses of all such third parties to whom such the personal information was disclosed. We hereby disclose that we have not disclosed any such personal information regarding any California resident during the one-year period prior to the effective date of this Privacy and Information Security Policy. California residents seeking additional information on the requirement or our privacy practices in general my write to Customer Service at email@example.com witht he headline “PRIVACY REQUEST’ in the message line. They may also send paper mail to Handcrafter’s Lair, 360 S 600 E, Hyrum, ut 84319. Please write “Attention: PRIVACY” in the address.
How to Access or Correct Your Information
If you identify any inaccuracy in your personal information, or you need to make a change or would like to verify such information, please contact us so we may update our records. Handcrafter’s Lair contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.
Modifications to Policy
How to Contact Us